These End User Terms of Use apply to individual users accessing the SimEPR web application at app.simepr.com.

SimEPR is provided by SimEPR Ltd, a company incorporated in England and Wales with company number 12888434, registered office at Belmont Suite, Paragon Business Park, Chorley New Road, Bolton, England, BL6 6HG.

By accessing or using SimEPR, you agree to comply with these Terms.

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1. About SimEPR

SimEPR is a web-based educational simulation platform used for healthcare education and training.

SimEPR is intended for simulation and training purposes only. It must not be used for real patient care, diagnosis, treatment, clinical decision-making, or patient record management.

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2. Who may use SimEPR

You may only use SimEPR if you are an authorised user of an institution, organisation or business that has been granted access to the platform.

You must only use SimEPR for the educational, occupational or professional training purposes authorised by your institution.

You must not allow unauthorised users to access SimEPR using your account or login details.

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3. Account security

You are responsible for keeping your login details secure.

You must not share your account details or temporary session access details with anyone who is not authorised to use SimEPR.

You must promptly notify SimEPR Ltd or your institution if you become aware of any unauthorised access, suspected account compromise, or misuse of SimEPR.

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4. Acceptable use

You must not:

1. use SimEPR for any purpose other than authorised education or training;
2. enter or upload real patient-identifiable information;
3. upload unlawful, inappropriate, confidential or third-party content unless you have permission to do so;
4. copy, rebuild, decompile, reverse engineer or attempt to extract the underlying code or structure of SimEPR;
5. interfere with the security, availability or integrity of SimEPR;
6. share non-public technical, security or backend information about SimEPR with any third party without SimEPR Ltd’s prior consent;
7. use SimEPR or information about SimEPR to develop competing or substantially similar software.

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5. User-created content

SimEPR may allow authorised faculty/admin users to create, edit or upload simulated clinical scenarios, records, notes, investigation results or teaching materials.

You are responsible for ensuring that any content you create or upload:

1. is appropriate for educational simulation use;
2. does not include real patient-identifiable information;
3. does not infringe copyright, intellectual property rights, confidentiality obligations, data protection law or any other applicable law.

SimEPR Ltd is not responsible for content created or uploaded by users or their institutions.

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6. Intellectual property

SimEPR Ltd owns the SimEPR software, platform design, workflows, user interface, code, database structure, technical infrastructure, branding and related intellectual property.

Nothing in these Terms transfers ownership of SimEPR or any SimEPR intellectual property to you.

Any feedback or suggestions you provide may be used by SimEPR Ltd to improve the platform without restriction or obligation.

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7. Privacy and data protection

Use of SimEPR may involve the processing of limited personal data, such as faculty/admin account information and temporary learner simulation activity.

Where SimEPR is used by an institution, that institution will usually be the data controller for its staff and learner data. SimEPR Ltd will usually act as data processor under the applicable Data Processing Agreement.

You must not enter real patient-identifiable information into SimEPR.

Further information is available in the SimEPR Privacy Policy.

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8. Availability and suspension

SimEPR Ltd aims to provide access to SimEPR during the relevant licence period, subject to maintenance, updates, technical issues and availability of underlying cloud services.

SimEPR Ltd may suspend or restrict access where necessary to address a security, operational or safety issue, prevent unauthorised use, protect system integrity, or comply with legal or contractual obligations.

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9. Relationship with institutional agreements

Your use of SimEPR may also be governed by a Software Licence Agreement, Data Processing Agreement or other agreement between SimEPR Ltd, its distributor, and your institution.

These End User Terms apply to individual users. They do not replace the institutional Software Licence Agreement or Data Processing Agreement. If there is a conflict, the institutional agreement will take priority to the extent applicable.

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10. Liability

To the fullest extent permitted by law, SimEPR Ltd is not liable to individual users for indirect, consequential or special losses, loss or corruption of data, loss of use, loss of opportunity, loss of reputation or loss of goodwill arising from use of SimEPR.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded by law.

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11. Termination of access

Your access to SimEPR may be withdrawn when your institution’s licence ends, when you are no longer authorised by your institution, or where you breach these Terms.

Upon termination of access, you must stop using SimEPR.

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12. Governing law

These Terms are governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction over any dispute arising from these Terms.

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13. Contact

For questions about these Terms, contact: support@simepr.com

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